FAQ
Frequently Asked Questions
Everything you need to know before partnering with Intellis. Can't find your answer? Just reach out.
General
Intellis specialises in custom software development, enterprise resource planning (ERP) systems, AI-powered analytics, and industry-specific digital solutions. We serve clients across construction, healthcare, retail, education, logistics, and finance sectors.
Yes. While we are headquartered in Colombo, Sri Lanka, we serve clients across South Asia, Southeast Asia, and the Middle East. Our team works remotely and across time zones, and we have experience delivering projects for international clients.
Intellis was founded with a mission to bring intelligent software solutions to businesses that need them most. Over the years we have delivered over 40 projects across six industries, building a reputation for quality, reliability, and deep domain expertise.
Our Process
We follow an agile, iterative process. After an initial discovery and requirements workshop, we deliver work in 2-week sprints with regular demos. You see working software early and can provide feedback throughout — no big-bang delivery surprises.
Every project has a dedicated project manager as your single point of contact. We use tools like Jira, Confluence, and Slack for complete transparency. You have access to our project board at all times and receive weekly status reports.
Absolutely. We assess your existing systems during discovery and design solutions that integrate cleanly — whether via REST APIs, webhooks, or direct database connections. We never force a rip-and-replace when an integration is the smarter approach.
Products
We offer both. Our core products (Intellis ERP, Intellis HRM, Intellis Flow) are configurable platforms you can use out of the box. For unique needs, we offer custom development on top of these platforms or build from scratch when required.
Yes. We offer a 30-day free trial on Intellis Flow and Intellis AI Insights. For Intellis ERP, Intellis HRM, and Intellis Construct, we offer a personalised demo and a pilot programme with selected data. Contact us to arrange access.
Security & Privacy
Security is foundational to everything we build. We implement encryption at rest and in transit, role-based access control, multi-factor authentication, regular security audits, and penetration testing. All solutions are hosted on ISO 27001-certified cloud infrastructure.
By default, we host on Microsoft Azure with data residency in the Singapore or Australia East regions. For clients with specific data sovereignty requirements, we can deploy to any Azure, AWS, or GCP region — or on-premises if needed.
Pricing & Support
Custom project pricing depends on scope, complexity, and team size. We provide detailed fixed-price quotes for well-defined scopes, or work on a time-and-materials basis for evolving requirements. We are always transparent about costs — no hidden fees.
Yes. All projects include a 3-month warranty period post-launch at no additional cost. Beyond that, we offer flexible support and maintenance retainers covering bug fixes, security updates, feature enhancements, and SLA-backed response times.
Still Have Questions?
Our team is happy to answer any questions you have. No obligation, no sales pressure.